Guide To Servicing Your Car

Unsure about the servicing of your car?

Our brief guide to servicing your car aims to answer some of the questions many car owners and drivers have about servicing their vehicles.

As a member of the Bosch Car Service network we work to the Bosch Approved Standard which ensures your peace of mind when entrusting us with your car.

What are the benefits of regular car servicing?

Having your car service on a regular basis will keep your vehicle in good condition and performing as it should. Doing so usually improves the performance of your vehicle and increases its lifespan, which can save you money in the long term. This is because during a service a series of essential checks are performed on your vehicle during the inspection, which means your mechanic can often spot potential issues before they become a fault which may cause more serious problems.

Can I book a car service and an MOT test together?

Yes, of course. Many of our customers like to do them both together to ensure they don’t forget either and that their vehicle is maintained in the best condition. It also makes it more convenient as you’ll only have to make one trip to visit us, and it minimises the time that your vehicle is off the road. When making your booking please ask.

How long does a car service take?

Most car services take a few hours, but it does depends on the type of service your vehicle requires. Typically there is an ‘Interim Service’ or a ‘Full Service’ with the latter being the more comprehensive of the two. We usually ask customers to leave the car with us for a few hours and call them when it is ready to collect. You can read more about this on the Servicing page.

Do I need to use a main dealer for car servicing in order to maintain the manufacturers warranty?

Many car owners who have bought from new or own vehicles within a manufacturers warranty period believe that they must go to a main dealer to maintain the warranty. This is simply not true. The Office of Fair trading (OFT) reported that consumers no longer have to have their car serviced by a franchise dealer to comply with the manufacturers warranty.

From the OFT report:

“Servicing at franchise dealers is typically more expensive than servicing at independent garages, averaging £199 and £116 respectively without any apparent difference in the quality of service offered.”

Taken from the OFT bulletin 85/04.

How do prices compare between SLP Autos and a main dealership?

Our customers generally find using us significantly cheaper than using a main dealer. Our customers frequently compliment us on the better standard of service provided, the cheaper cost of replacement parts and fluids, and the lower overall cost of servicing and repairing their car.

I have recently bought a vehicle and I don’t know if it needs a service.

A responsible car dealership will check any vehicle before they sell it. Many will undertake an interim or full service depending on the service history of the vehicle, age and mileage to ensure that the new owner can feel assured that the car has been properly checked and serviced before they bought it.

When you bought your vehicle you should have been provided with a log book containing all the details of the service history. Detailed within the log book (and often supplemented with reports and invoices/receipts) you should find details of the service history which includes all the services performed on the vehicle with the date, type of service completed, and the stamp and details of the mechanic or garage that completed the service.

Hopefully that provides enough information for you and may alleviate your concerns.  However, if you are unsure and seeking expert advice we can use the log book and compare it to the recommended service guide on our Autodata system. Between the two we can then advise you as to what kind of service your vehicle may be due and when.

In some cases our customers ask us to perform a Health Check on their vehicle to see what condition their new vehicle is actually in. This can invaluable in giving new owners piece of mind, as there is always a possibility that a fault may have missed, ignored or occurred since the last service.

How do I know what type of service my car needs?

Your car can have an Interim Service, a Full Service or a Manufacturers service.

  • An Interim Service; usually every 6 months or 6000 miles, (whichever comes first).
  • A Full Service; usually every 12 months or 12,000 miles (whichever comes first).
  • A Manufacturers Service; as per the recommendations of the manufacturer for that vehicle.

The level of the service required is usually based on the mileage and interval between services, this can vary based on the transmission and the age of the vehicle. Most people work to the suggested service requirements of the vehicle manufacturer, whilst others like to have an annual service regardless of this to make sure their vehicle is kept in good working order.

We have an Autodata system which provides all of the information for each manufacturer and model of vehicle.

What are the service intervals of my car?

These vary depending on the make, model and transmission of your vehicle and can be based on mileage and the age of the vehicle. We have access to the manufacturers service recommendations for each make and model of vehicle through our Autodata system. Our customer service team will be able to provide information and advice when you provide your car details, including make, model and registration.

How do I know if my car needs a full or interim service?

You car’s service history should be recorded in the logbook. This usually includes a stamp from the garage that performed the servicing and details of the type of service completed by the mechanic. Based on this, and the use of our Autodata system, we can advise you as to what your car requires.

Usually a full service should be carried out roughly once a year or every 12,000 miles, whereas an interim service is typically carried out every six months. An interim service usually consists of around 50 detailed checks, whereas a full service could include 60 or more.

How often should your car go for a Full Car Service?

As a general rule, it is wise to get a full service done annually. However, if your mileage is low, i.e. significantly under 8000 miles per year, then you could alternate between Interim and Full services annually. What you need to consider is that it is not generally recommended as the filters typically come with a 12month or 12000 mile warranty. For those doing over 8000 up to 12000 miles per year, you should really be looking to do a full service of your vehicle annually. For vehicles doing in excess of 12000 miles per annum it is prudent to get an Interim Service or at least an oil and filter change every 6 months to aid your vehicles efficiency.

Does my car need a full service every year?

Most vehicle manufacturers recommend having a full service once a year or every 12,000 miles, whichever comes first. However, this does depend on your car and how your drive it.

Please contact our Customer Service team for a further advice and information about servicing, or to make arrangements for your vehicle:

01245 464 869

Email: service@slpautos.co.uk
or click here to
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